Shipping policy
Shipping Policy
Last updated: August, 2026
At Amperda, we work with trusted suppliers and shipping partners to get your orders delivered safely and efficiently.
Order Processing
Orders are typically processed within 1-3 business days after your payment has been successfully received.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that orders may take additional time to process during sales, holidays, or periods of high order volume.
Shipping Times
Estimated delivery times vary depending on your location, the product purchased, and the shipping method available at checkout.
Typically, international orders are delivered within 5–10 business days after your order has been processed and shipped. Please note that delivery times can vary depending on the destination, customs processing, and other factors outside of our control.
These are estimates rather than guaranteed delivery dates. Delays may occur due to customs, weather, carrier disruptions, public holidays, or other circumstances outside of our control.
Shipping Costs
Shipping costs are displayed at checkout before you complete your purchase.
From time to time, Amperda may offer free shipping promotions or other shipping offers. Any applicable promotion will be clearly displayed on our website.
Tracking Your Order
Once your order has shipped, you will receive a tracking number by email.
Please allow a few business days for tracking information to become available after your order has been shipped.
If your tracking information has not updated for several days, please contact us and we'll be happy to help.
Customs & Import Duties
For international orders, your package may be subject to customs duties, taxes, or other import charges imposed by the destination country.
Any applicable customs fees, duties, or taxes are the responsibility of the customer unless otherwise stated at checkout.
Amperda is not responsible for delays caused by customs processing.
Incorrect Shipping Information
Please make sure your shipping address is correct before completing your purchase.
If you provide an incorrect or incomplete address, contact us as soon as possible. We will do our best to help, but we cannot guarantee that the shipping address can be changed after an order has been processed or shipped.
Lost or Delayed Orders
If your order appears to be significantly delayed or has been marked as delivered but you cannot locate it, please contact us with your order number.
We will investigate the shipment and work with the relevant shipping carrier or supplier to determine the appropriate solution.
Contact Us
If you have questions about your order or our shipping policy, please contact us through our Contact Us page.
Amperda